24 Hour Emergency Number 0400499305
Paperwork
We will issue you with paperwork for every performance that you book:
1. Signed Authority
2. Proposal as requested
3. Contract
4. Invoice
5. Statement as requested
6. Monthly Report as requested
Payments to Artists
Pushworth values the opportunity to recruit talent for Promoters/Venues and Clients and appreciates your value of the Pushworth Service and your commitment to pay all performers executing contracts at your venue within a reasonable period of time.
Pushworth takes very seriously its duty of care to its Suppliers of Entertainment and is obligated to take collection action daily to comply with the legislation that governs our operations.
The Payment Protocol
1. Invoices are issued and emailed to each individual venue every Monday AFTER the entertainment weekend. (Tuesday in the event of a public holiday)
2. Every client is obligated to pay invoices within seven days of issue. Those are the terms of the service that Pushworth provide.
3. All Emails are returned and checked each week with a Read Receipt to confirm a successful transmission and reading. All Read Receipts are saved in our audit trail.
4. A Collections Report is then emailed to your Head Office every Tuesday.
After Sales Service
1. Our Bookers will call Venue Managers every Tuesday morning for Gig Feedback.
2. During this call they will confirm the entertainment authority for the Invoice.
3. They will confirm that their invoice was sent to them yesterday and it was read receipted.
4. The venue manager will be asked to confirm that they will authorize the invoice and commence
5. e. Accounts Payable process immediately to ensure that funds are deposited to us in full no later than the following Monday.
We are happy to provide a superior Customer Service weekly to all Promoters/Venues/Clients by combining our Gig Feedback and Collections calls to minimise the time of the hard working venue manager. The personal integrity of each venue manager in their weekly authorization of Entertainment Invoices will dictate the amount of Collections calls they will receive.
Artist No Show
If the Artist has not set up by the time specified on the contract, please call our 24 Hour Emergency ON CALL Number 0400499305 as soon as possible so that we may replace your artist.
Artist Cancellation
If the Artist calls to cancel their performance at your venue, please call our 24 Hour Emergency ON CALL Number 0400499305 as soon as possible so that we may replace your artist.
Cancellation of Artist Performance Dates
To ensure a performance is cancelled, you are obligated to email the cancellation noting the reason to your booker no later than twenty-eight days (28) before the date. Michael@pushworth.com OR Andrew@pushworth.com In any event, Pushworth will still be paid the Booking Fee by the Venue. Without notification in writing, the contract remains in force making you, the venue, liable to pay the Artist their full fee.
Pushworth Booking Fee
The booking fee noted in the schedule is payable to Pushworth and shall not be deducted by the Venue from the performance payment. This fee will not be affected by any default on behalf of the Venue or the Service Supplier and will be paid by the Venue to Pushworth if a booking is cancelled by the Venue outside notice time.
The Entertainment Service Supplier shall indemnify Pushworth for any loss or expense incurred by Pushworth arising out of the cancellation or non-performance of a Performance. In such case, the Service Supplier shall be liable to pay Pushworth the booking fee as specified in the schedule.
Dealing Directly with the Artist
1. The Venue/Promoter/Event Organiser has engaged the services of Pushworth to propose and provide a suitable Service Supplier for an event and Pushworth has in response thereto introduced the Service Supplier to provide his services as specified in the schedule and the Venue/Promoter/Event Organiser will not engage the services of the Service Supplier directly or via another source without using the services of Pushworth and paying the Booking Fee. Pushworth shall be entitled to a Booking Fee for the whole of the time that the Service Supplier is at the Venue/Promoter/Event Organiser to a maximum period of
12 Months
. Upon the termination of this agreement and in the event that the Service Supplier continues to provide services for the Venue/Promoter/Event Organiser, then Pushworth shall be entitled to retain an amount of money equivalent to12 Months
Booking Fee from monies held on behalf of the Service Supplier as security.2. The Service Supplier acknowledges that Pushworth has been engaged by the Venue/Promoter/Event Organiser to introduce and provide Service Suppliers and in return for which the Service Supplier shall pay Pushworth a Venue/Promoter/Event Organiser booking fee for every performance at the Venue/Promoter/Event Organiser for a period of
12 Months
from the date of the last performance in the Venue/Promoter/Event Organiser and or for such lesser time as the Service Supplier is engaged at the Venue/Promoter/Event Organiser.3. In the event of a Venue/Promoter/Event Organiser Manager or Representative moving to another Venue/Promoter/Event Organiser, that person is under obligation to the Pushworth Booking Protocol and cannot engage the services of any Service Supplier introduced to him in the previous Venue/Promoter/Event Organiser without contacting and booking the Supplier through Pushworth. Venue/Promoter/Event Organizers owned by the same company are bound by this Booking Protocol and cannot engage the services of any Service Supplier without contacting and booking the Supplier through Pushworth.
4. Venue/Promoter/Event Organizers owned by the same company are bound by this Booking Protocol and cannot engage the services of any Service Supplier without contacting and booking the Supplier through Pushworth.
5. Change of act name does not alter this obligation.
6.
IF YOU BREACH THIS AGREEMENT AND WORK DIRECTLY WITH CLIENTS WE HAVE INTRODUCED YOU TO WE WILL NOT OFFER YOU ANY CONCERT DATES AND WILL NOT SUBMIT YOUR NAME TO ANY OF OUR INDUSTRY PARTNERS NOR RECOMMEND YOUR VENUE TO THE LARGEST ENTERTAINMENT NETWORK IN AUSTRALIA IN ANY WAY.
Venue Obligations at the Gig
The Venue/Promoter/Event Organiser agrees to obtain all necessary permits and consents from any relevant authority to the conducting of the engagement contracted hereunder and all matters incidental hereto and to comply with all conditions imposed in connection with the granting of any such permits and consents. Where normal power supplies are not available, the Venue/Promoter/Event Organiser shall provide a safe, properly supervised generated system operated by qualified persons. The Venue/Promoter/Event Organiser shall also indemnify the Service Supplier for any loss, damage or injury arising through any malfunction thereof.
The Venue/Promoter/Event Organiser shall be responsible for satisfying the demands of APRA in relation to any royalties, which may be claimed by that body for the music to be used at the Performance's).
Liability
It is agreed that any person signing on behalf of the Venue/Promoter/Event Organiser warrants his authority to do so and accepts personal responsibility and liability for the payment of all monies and the due observance by the Venue/Promoter/Event Organiser of all terms and conditions on the part of the Venue/Promoter/Event Organiser. Should such a person no longer have this authority at the time of Performance date, then the Venue/Promoter/Event Organiser accepts responsibility and liability on their behalf as duly authorized at the time of the performance booking.
Door Deal
Where the fee to be paid to the Service Supplier is in any way related with the amount of door or bar takings of the function at which the Service Supplier is performing, then the Venue/Promoter/Event Organiser agrees that the Service Supplier, his Manager or nominees shall be entitled to station a representative at the entrance's) or Bar's) and furthermore that no ticket or drink shall be given away or sold, at other than the advertised price without the consent of the Service Supplier.
Dressing Room
The Venue/Promoter/Event Organiser and Promoter agree to provide dressing rooms for Service Supplier and his musicians and all appropriate facilities during the term of the engagement hereunder. It should be comfortable, private, well lit, equipped with private facilities, and contain chairs, full-length mirror, hanging rack for clothing and a door which locks.
Gear Access
The Venue/Promoter/Event Organiser and Promoter shall provide at their own cost, equipment access to the Venue/Promoter/Event Organiser as specified in the Schedule. The Venue/Promoter/Event Organiser and Promoter shall further provide adequate time and access to the Venue/Promoter/Event Organiser for the Service Supplier to remove his equipment.
The Service Supplier crews should be allowed reasonable access to mains power supply outlets and reasonable access to the Venue/Promoter/Event Organiser to remove the equipment after performance.
In House Production
Where any equipment including but not limited to public address systems, lighting, amplifiers or instruments are provided by the Venue/Promoter/Event Organiser and Promoter, the same shall be of proper quality and in good working order.
Merchandising
The PROMOTER agrees that the Service Supplier shall have sole and exclusive right, but not the obligation, to sell merchandising in connection with, and at, the performances and receipts from the same shall belong exclusively to the Service Supplier. The PROMOTER shall provide the Service Supplier with a suitable area for the sale of same.
Seeing the Service Supplier Prior to Show
PROMOTER shall take all reasonable precautions to prevent any unauthorised person from seeing the Service Supplier before or after the performance. A person may be authorised only by the Service Supplier.
Complaint Policy
It is the duty of the Client (or assigned employees and agents) to be present on site to view all performances or Entertainment service provision. Should the Client wish to terminate the performance due to a perceived default in standard of performance or service provision, they must do so within the first 20 minutes of performance or service provision. A Client Complaint Report form must be completed and returned to Pushworth within 48 hours. This will be evaluated by the Service Supplier who has the right to defend their performance with a written response. Both parties are to provide 2 unrelated witnesses to provide evidence to support their claim. The Pushworth Group shall not be liable for any cost, losses, damages or other expenses suffered by Client or any other third party in respect of such default.
